About Us

Your goal is to do well academically, make the most of your time at the University, and become a UM graduate. Our goal is to help you make that a reality.

The 'Cane Success Center provides undergraduate students with the individualized help and support needed to reach their goal of graduation - from before setting foot on campus until the last final exam. We provide guidance with the onboarding process, and support current students in overcoming any personal, financial, academic, social or health-related obstacles that could interfere with completing their UM degree.


1306 Stanford Drive 
Coral Gables, FL 33146




(305) 284-4500

Office Hours:

Virtual meetings are available, Monday through Friday from 9:00 a.m. to 4:00 p.m.


Darby Plummer

Executive Director, Student Success & First Year Foundations
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Nicole Maarraoui

Director - Student Retention
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LaTosha Ramsey, Ph.D

Assistant Director – Programs
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Kesha Grayson, Ed.D

Assistant Director - Programs
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Nini Crozier

Senior Success Advisor
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Niayah-Symone Hayes

Success Advisor
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